For orders placed before 7am AEDT, we endeavour to process the same business day. Orders placed after 11am AEDT will be processed the next business day.

During sale events and new collection launches, there may be a slighly longer processing time.

All Auguste orders are hand-picked and packed with love from Byron Bay, Australie.

You can choose between a refund or a credit note on full priced items.

• Item(s) must be returned in their original condition and packaging: unworn, unwashed, undamaged, and with all tags attached.
• For hygiene reasons, shawls cannot be returned if they have been tried on or used.
• Return shipping methods and associated costs are the responsibility of the customer.
• Sale items cannot be refunded for change of mind.